TERMS AND CONDITIONS | PRIVACY | COOKIES | IMPRINT
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Preamble: LGT Golf is the trading name of LGT Solutions s.r.o. (Ltd) a limited liability company registered in Prague, Czech Republic, Company number 04096461, and is the sole rights holder to the golf programs mentioned in this brochure as well as on the websites www.lgtgolf.com. LGT golf sells the program to other travel companies for resale as well as to end clients. The Cruise, hotels, excursions and transfers other than the Golf transfers and programs are part of AmaWaterways Inc, a California corporation and AmaWaterways, the trading name of AmaWaterways Ltd, a company registered in England with company number 10184331.
Parties: In these terms and conditions, “you” or “passenger” or “participant” refers to the person booking, purchasing or travelling on the cruise, and to individuals travelling as part of that person’s reservation. “We” or “us” refers to LGT Solutions s.r.o trading as LGT Golf, who acts as a reseller of Amadeus Waterways Inc, a California corporation (AWI) and AmaWaterways, the trading name of AmaWaterways Ltd, a company registered in England with company number 10184331. LGT Golf offers the travel package and enters in the terms and conditions listed in this brochure and our website
Deposit & Final Payment: To make a reservation, please contact LGT Golf on email@example.com or +44(020)80681256 A deposit of €325 per person for non golfers and €650 for golfers is required at time of booking. In addition to the cruise deposit, if air is purchased, LGT Golf requires the full nonrefundable air payment at time of booking. Hotel Extra Nights require a non-refundable deposit of £40 per stateroom at the time of confirmation of hotel availability. Final payment is due no later than 100 days prior to departure; non-payment may result in the reservation being cancelled.
Pricing: Unless indicated otherwise, all brochure prices are per person in € Euro, based on double occupancy of a stateroom, or standard hotel room. Single rates are available for cruise at a supplement of 50%, except for suites and AA+ which are 100%. Pricing is accurate at time of printing and expected to be in effect at the time of departure but maybe subject to surcharge or reduction for the following items: transportation costs, including the cost of fuel; dues, taxes, or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports; government action such as increases in VAT or any other government imposed increases; or currency exchange rate fluctuations. Only amounts in excess of 2% of the holiday price excluding insurance premiums and any amendment charges will lead to a surcharge or reduction; any surcharge levied will include an amount to cover agent’s commission. If this means paying more than 10% above the holiday price quoted at time of booking, you will be entitled to cancel the holiday with a full refund of all money paid (not including any premium paid for holiday insurance and amendment charges). Such a cancellation must be made within 14 days of the issue date printed on the surcharge invoice. Failure to pay a surcharge within 14 days may be treated as cancellation of the booking by you, and a cancellation charge of the amount shown under “Cancellation Charges” applicable on the date of LGT Golf’s decision to cancel will be made. Cancellation Charges are dependent on the date of booking and are shown below. No surcharge or reduction will be made less than 30 days before the date of commencement of the holiday but bookings received within this period may be charged at the published price plus any surcharge arising up to the date of that booking. Airfares and air taxes quoted on your invoice or by a reservation agent are only guaranteed once full payment is received by LGT Golf. A charge of 2% apply to payments by credit card.
Not Included In The Price: Passports/visas, excess baggage fees; vaccinations; gratuities on cruise ships; laundry, beverages and food not on the regular table d’hôte menu; optional excursions; all other items of a personal nature; travel, health, personal items or accident protection plans. These items are paid locally. Governmental or local taxes/ fees, airport taxes and fees and fuel surcharges not included in the price will be charged by invoice.
Cancellation Charges: In the unfortunate event that you cannot travel and you need to cancel, please notify LGT Golf in writing. No cancellation can be taken without written notification. Cancellations are effective from the date of receipt of the written notification. If LGT Golf has already issued final documentation that includes air tickets, the unused air tickets must be returned to LGT Golf before they can be cancelled. Please note that any name change/ substitution of passenger is treated as a cancellation and any/all applicable cancellation charges will be applied. Cancellation charges are per person and shown below.
Passports and Visas: A valid passport is required of all travellers. Passports must be valid three months after the scheduled return date to your home country. All passengers must consult with the appropriate consulates if any visas are needed. Any visas, or travel documentation required to travel is the sole responsibility of the passenger to obtain. LGT Golf is not responsible for delays or missed portions of your cruise/tour, relating to incorrect travel documents or visas.
Travel Documents: Upon full payment only, travel documents, including air tickets, are sent postal ground delivery 1 - 2 weeks prior to departure. If you would like your documents sent earlier, there is a €20 charge per reservation.
Airline Tickets (where applicable): LGT Golf purchases flights on your behalf through AmaWaterways. AmaWaterways determines airlines and flight schedules based on the availability of its specific contracted carriers. Air tickets are economy class, unless requested otherwise, and are issued under the terms and conditions of the relevant airline(s). Business class air travel is available for purchase at the time of booking; please ask for details. Airlines require that your exact name, as it appears in your passport, be on your air ticket. LGT Golf is not responsible for any issues resulting from an incorrect name on any air ticket issued. Every effort is made to obtain direct flights; however, your air schedule may require connections and overnight travel. LGT Golf is not responsible for any costs resulting from lost air tickets delays, disruptions or cancelled flights; lost baggage or missed connections. In the event of a lost air ticket, the passenger will need to file a Lost Ticket Application with the carrier.
Changes: All tickets issued by AmaWaterways have certain restrictions; they cannot be reissued or exchanged. Any changes or refunds must be processed through LGT Golf. We reserve the right to charge an administration fee of €50, in addition to any appropriate airline fees for any changes made. Any cancellation is charged under the cancellation penalty of the airline. Airline fees vary depending on the carrier. Some air tickets will be non-refundable.
Special Requests: Requests for seat assignments, meal requirements, special services and frequent flyer miles are at the sole discretion of the airline; please contact the airline directly.
Baggage: Please check with the appropriate airline regarding airline baggage allowances. In most cases, airlines allow 1 bag per person to be checked in. LGT Golf assumes no responsibility for loss, theft, damage or delay to passenger’s luggage. Baggage insurance is recommended.
Transfers: LGT Golf can arrange transfers at time of booking.
Own Air: For passengers making their own air arrangements, please note that it is the passenger’s responsibility to obtain a valid ticket direct from an air carrier suitable for and in time for travel to the vessel and including local transfers which the passenger must arrange. LGT Golf accepts no responsibility for any travel arrangement outside of the package provided to you.
Disclaimer of Responsibility: LGT Golf operates vehicles to transport clients from the ship or the hotel to the golf course and return only. All other arrangements are with others companies and individuals for services described in this confirmation and in our brochures. Transport on river cruise ships (“ships”) or other forms of transport (“transport”) is provided by third party owners, operators and charterers (“supplier(s)”). Suppliers are separate entities and are deemed not to be our principals, agents, employees or partners. We do not own or operate any ship or other transport service. Accordingly, we disclaim responsibility and liability for, and the participant waives, releases and acknowledges that there shall not be any claim or recourse against us for or as a consequence of: breach of duty, breach of contract, negligent or willful or intentional act, failure to act or omission by any supplier. Supplier and participant obligations and liabilities are subject in each case to terms and conditions of each supplier’s contract of carriage or other supplier terms and conditions, and any and all applicable government laws and regulations and international conventions that apply, including, but not limited to choice of law, jurisdiction of disputes and limitations of liability and limitations on timing of claims. Participant agrees that we shall not be liable for any damage, loss (including personal injury, death, and loss of or damage to property) or expense occasioned by any act or omission of any supplier providing services, or any provider of a travel protection plan, or insurer, or of any other person. If the services of a supplier cannot be delivered or there are changes in any planned service for any reason beyond our control, we will make an effort to arrange similar services. Any resulting additional expenses will be participant’s responsibility.
Limitation of Liability: regardless of any other provisions in this confirmation and in our brochures, our liability for breach, damage, loss, personal injury, death, and/or loss of or damage to property, or other loss, injury or damage, also including, but not limited to, economic damages, emotional distress, mental suffering and/or physical or psychologic injury, whether occurring before the start of travel, after travel has begun, after completion of the travel, or multiple time periods, and regardless of whether due to accidental or willful or intentional act or omission of any person or entity, or other cause shall not exceed the amount paid to us in commission by Amawaterways Ltd of the package price.
Responsibility: LGT Golf is responsible to you in making arrangements for the services on your confirmation invoice. If the services of the supplier cannot be delivered, subject to ‘Cruise Itineraries’ clause above, or for reasons beyond the control of LGT Golf, we will arrange for the provision of comparable services, where and when possible. Any resulting additional expense will be payable by the cruise participants and any resulting saving received will be refunded to cruise participants.
Agreement: Payment of deposit and/or issue of your confirmation invoice shall be deemed your consent to the terms and conditions herein. The statements herein and the contract between cruise participants and LGT Golf is made on the terms of these booking conditions, which are governed by European and Czech Law, and the jurisdiction of the Czech Courts. Terms and Conditions listed are those in effect at time of printing and will remain until replaced. Any new or reissue of Terms and Conditions will replace all previous versions. No person, other than an authorised representative of LGT Solutions s.r.o, by a document in writing, is authorised to vary, add or waive any term or condition in this brochure, including any term or condition set forth in the preceding provisions.
Complaints: If you have any problems or complaints during your holiday please address them with the relevant supplier (Hotelier | Amawaterways Cruise Director) and with your LGT Golf concierge. If the issue is not resolved during your holiday please contact LGT Golf in writing within 28 days at the following address: firstname.lastname@example.org.
Cruise Itineraries: Deviations to the planned cruise itineraries and hotels are possible, although every effort will be made to keep them as they are shown in the brochure and final documents. Should conditions render cruise routes unsafe for navigation, LGT Golf reserves the right to provide alternative services, including but not limited to accommodation on the docked ship and/or substitute ground arrangements. LGT Golf will make the effort to ensure that the places visited, excursions operated and the hotels or ships offered are as similar as possible to the ones originally planned. Any resulting changes will not result in a refund for the original services; all cruise routes are subject to change without notice.
Cancellations: LGT Golf reserves the right to cancel, change, or postpone, any departure date and itinerary. In the event of a complete cancellation by AmaWaterways, we will issue a full refund of monies paid for the cruise/tour.
Child Policy: All guests under the age of 18 are to be in a stateroom with an adult, and must remain supervised at all times, and their safety is the responsibility of the accompanying adult(s). Children between the ages of 4- 10 at the time of embarkation may share a stateroom with 2 adults provided the child is able to share the bed with the adults – no additional bed will be provided. Please be aware that balcony staterooms of any kind may be unsafe for small children if left unsupervised. Children 4-7 years old are not recommended on any programme and on our Africa programme, due to safety precautions, there is a minimum age limit of 12 years old, unless otherwise agreed upon by AmaWaterways. LGT Golf does not provide child specific programmes or child-minding facilities. Children may join the golfing programs on the condition that they posess a valid handicap of - 45.
Disabled Participants: Any disability requiring special attention must be reported to AmaWaterways at the time of booking. AmaWaterways will make reasonable efforts to accommodate the special needs of disabled cruise participants, but is not responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Tour buses are not equipped with wheelchair ramps and stateroom doors are not wide enough to allow access by standard wheelchairs. Wheelchairs and walkers cannot be carried on tour buses, due to space limitations. Wheelchair passengers should be aware of these limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the ship is at anchor. We regret that we cannot provide individual assistance to a tour member for walking, getting on/off tour busses and other transportation vehicles, or other personal needs. A qualified travel companion must accompany travellers who need assistance.
Pregnancy: For the safety of parent and child, and depending on various circumstances, passengers who are at an advanced stage of pregnancy (after 5 months) may be subject to restrictions or exclusion concerning their ability to travel and/or board a ship. Please inform us immediately, so we can assess your personal circumstances and possible accommodation.
Medical: You should always ensure that you have all the necessary vaccinations and medicines when traveling. Please also ensure that you have a valid insurance covering you for any medical treatment that you may need on your journey. AmaWaterways does not employ doctors or nurses on their vessels. Should you require medical attention, local medical services can be contacted immediately. You are responsible for any and all charges resulting in either visiting the medical services, or their visiting you. LGT Golf is not responsible for the type or quality of the medical services you may receive. Please contact your personal physician or local health department prior to travel for further detailed information and recommended precautionary measures.
Smoking: Smoking is only allowed on the Sun Deck of all ships. Smoking is not allowed in any LGT Golf vehicle.
Diets: Please advise LGT Golf at time of booking of any special dietary requirements you may have and we will make every effort to accommodate your request. Please note that not all dietary requests are possible.
Golf Itineraries: Golf courses are subject to change due to unforeseen circumstances or beyond our control. Cruise Itineraries are subject to change due to government regulations, water conditions and other factors. We reserve the right to adjust the itinerary as deemed necessary.
Medical: The guests represent that they have any physical or other condition or disability that would create a hazard for themselves or any other participant of the golf excursion. The right is reserved to decline to accept or retain anyone as an excursion participant at his/her expense. In the event of an emergency guests authorise medical personnel to share critical health information with LGT Golf staff to help expedite appropriate medical response.
Insurance: It is recommended that each participant holds travel insurance to cover the travelling period. LGT Golf can recommend insurance brokers on request.
LGT Tour Order of Merit: The LGT Tour Order of Merit is not associated with any professional sporting body such as the PGA, European Tour etc. The Prizes awarded at the end of the season cannot be exchanged for cash. The prize of a free golf package will only be accepted with a valid cruise cabin booking the following year of the award on any of the LGT Golf operated golf tours. The same conditions apply to the discount vouchers. The other prizes such as golf equipment are also not able to be exchanged for cash or discount vouchers. The Tour Order of Merit will be played in Stroke Play format less handicap. The honour system applies. If sufficient evidence of abusing the system is presented, LGT Golf retains the right to automatically disqualify said participant. Prizes for the LGT Tour Order of Merit are subject to a minimum number of golfers per prize category over the course of the year (20). Should the minimum number of golfers not be met in any category, LGT Golf reserves the right to cancel the Order of Merit.
DEPOSITS DUE AT TIME OF BOOKING
The provider of this internet presence is LGT Solutions s.r.o
LGT Solutions s.r.o is a limited-liability corporation (Czech S.R.O), based in Prague (Czech Republic), registered in 04096461 at the County Court Prague.
LGT Solutions s.r.o is legally represented by its Managing Director Nicholas Boekdrukker.
VALUE-ADDED TAX ID
The VAT Identification Number is CZ04096461 and the tax office is the Prague, Czech Republic
Unicredit Bank Czech Republic and Slovakia a.s
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The responsible editor for the contents of this internet presence with regard to media law is Nicholas Boekdrukker
All site content, except where otherwise noted, is copyrighted by LGT Solutions s.r.o
The editorial staff controls and updates the available information on these websites at regular intervals. Despite all care, information, data, or links may have changed in the meantime. There is no liability or guarantee for the currentness, accuracy, and completeness of the information provided. The same applies to all other websites, which are referred to by hyperlink. There is not responsibility for the content of the websites that are reached as a result of such a connection. Instead, the relevant provider is always responsible for the contents of the linked pages. In establishing the initial link, the editorial staff has reviewed the relevant external content in order to determine that they were free of illegal content at the time of linking. If you detect errors in content or technology, please let us know.
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